Yes, sometimes it is necessary to know when you have cut a bad customer off, and move on. There are times when you just cannot appease a difficult customer. Disappointing as it may be, you have know when you have exhausted all methods to diffuse your customer. It is of course, in most cases, less expensive to [...]

  So you’ve gotten yourself into a mess with an unhappy customer. What oh what are you to do? Sometimes they act so childish, selfish and entitled, you may want to just smack them and tell them to take their business elsewhere. Sometimes that is the only option (sans smacking, of course). But ideally, you’d like to hold [...]

Every business will have to file taxes every year that they are in business. Be aware, business taxes are not the same as your personal taxes. Depending on how your business is organized and filed, will determine what kind of filing you’ll need to complete for your business taxes. If you opt to do your own business taxes, [...]

So who is supposed to do what here? Who’s responsible for this? Do you find yourself asking these questions a lot and getting, “I don’t know” answers? If yes, then you need to reassess the roles of your employees, and then make sure they understand those roles as well. Paying someone to do nothing or [...]

The social network has actually been around since the beginning of man. Since we are all such deeply social creatures, we all seem to have a primal need to know what everyone else is up to. Busy bodies, we are, really. With the internet taking over a huge part of our communication and our business [...]

Ah accounting. The art of balancing your checkbook and budgets. For most of us, we learned basic math skills beginning in kindergarten and learned what a checkbook was somewhere around 5th or 6th grade. Just think about that for a moment. By the time you reach the age of 30, you’ve known the basic point [...]

Yes, they do. They certainly do! They tell everyone they know every relevant thing that has happened in their lives and they listen to each other’s relevant happenings. This trend is just what makes us humans. We are interwoven in each other’s business, whether we want to be or not. Take a look at any one of [...]

On top of all of the other things that you need to consider when you begin your business, is whether or not you need to have business insurance. Most all businesses have some risk of liability, and because of this, business insurance should be a priority. As with everything else in your business, insurance for [...]

Advertising your business today is nowhere near the same as it was 10 years ago, much less 5 years ago. We have so many new ways to reach our customers, and spark their interest in our businesses, that sometimes it can become overwhelming to both the customers, as well as to the business owner. Which [...]

Everyone in their work history has had at least one boss they really liked, and probably more than one that they didn’t like at all. We all know that when we don’t like something, we talk about it. We talk a lot about it, and we don’t usually talk nicely about it. Trash talking is [...]